Older Americans Act Services

  • Illinois Department on Aging
  • One Natural Resources Way, Suite #100
  • Springfield, IL 62702-1271
  • Phone: 1-800-252-8966
  • TDD: 1-888-206-1327
  • Website:

Purpose of the Program

The Illinois Department on Aging was created to improve the quality of life for Illinois’ senior Citizens by coordinating programs and services enabling them to preserve their independence as long as possible. The State of Illinois is divided into 13 Planning and Service Areas (PSAs). Each Area Agency on Aging (AAA) is responsible for planning, coordinating, funding and the delivery of services for older persons and their caregivers within the boundaries of their PSAs. The AAA and their service providers across Illinois provide an array of services to meet the individual needs of older persons for health and human services, land use, housing, transportation, public safety, workforce and economic development, recreation, education, civic engagement, emergency preparedness and other services.

Who is Eligible

Program participants must be 60 and older. Caregivers may be under 60. Grandparents Raising Grandchildren must be 55 and older. All program participants are given the opportunity to voluntarily make a contribution towards the service, but it is not required to receive the service.

Application Process

Individual services can be accessed Monday-Friday, 8:30a.m.-5:00 p.m. CST through the Illinois Department on Aging’s Senior HelpLine at 1-800-252-8966 or 1-888-206-1327(TTY) or by contacting the individual “Illinois Area Agencies on Aging” that can be found in the Illinois Department on Aging’s website at www.state.il.us/aging/2aaa/aaa-main.htm.

Availability of Funds


How Funds are to be used

The Illinois Department on Aging receives federal and state funding annually which is distributed to the 13 AAAs for the purpose of providing services to older persons and their caregivers throughout the State of Illinois.

Types of Assistance

An array of services are delivered based on individual needs.

Year Program was established