Staff Profiles


David Patton

David Patton
MA, RTAC Manager
Stipes Hall 318
1 University Circle
Macomb, IL 61455-1390
(309) 298-3392
DC-Patton@wiu.edu

Edward Heflin manages the Rural Transit Assistance Center (RTAC), a unit of the Illinois Institute for Rural Affairs at Western Illinois University.RTAC encompasses the Illinois Rural Transit Assistance Program (RTAP) and the Interagency Coordinating Committee on Transportation (ICCT) Clearinghouse. The RTAP provides training, technical assistance, and research for rural public (Section 5311) and specialized (Section 5310) transit providers. The ICCT Clearinghouse provides focused technical assistance to counties seeking a Section 5311 grant or to existing Section 5311 grants with operational issues.

Heflin holds executive appointments to three state bodies- the ICCT, the Illinois Terrorism Task Force (ITTF) transportation committee (chairperson of the Downstate Public Transportation Subcommittee), and the Statewide Independent Living Council. He has a B.B. with Honors in Business Administration from Western Illinois University and is a Certified Community Transit Manager (CCTM). He recently developed a tool which measures Section 5311 grantee performance outcomes, the Rural Mobility Index, which consists of multiple indicators which can be used to identify operational and technical assistance needs at rural transit systems.

Jacqueline Waters

Jacqueline Waters
MS, RTAC Transit Specialist
Stipes Hall 318
1 University Circle
Macomb, IL 61455-1390
(309) 298-3319
JS-Waters@wiu.edu

Jacqueline Waters is the transit specialist for the Rural Transit Assistance Center. She completed her B.S. degree in Industrial Technology in the College of Business and Technology at Western Illinois University (1993) and her M.S. degree in Instructional Design and Technology at Western Illinois University (2008).Employment Experience
Waters has a diverse work history. She has been a production manager at a sheltered workshop, assistant manager for a national drug store chain, engineering technician, test coordinator and precision measurement inspector for two manufacturing companies, a university teaching assistant and graduate assistant, property manager, and substitute teacher.Responsibilities
Waters’ responsibilities include providing extensive technical assistance which necessitates keeping current with relevant transit topics, conducting research when requested, maintaining and updating the RTAC lending library, creating short instructional movies for subjects in which no commercial product is available, writing the quarterly newsletter, coordinating the delivery of the defensive driving, emergency procedures, and passenger assistance classroom training, scheduling the defensive driving on-site training program, conducting site visits, assisting in the planning and coordination of the spring conference and maintenance workshops, fall conference photographer, and has the lead role in organizing the annual Roadeo.

Mable Kreps

Mable Kreps
MBA, Transit Specialist
Stipes Hall 318
1 University Circle
Macomb, IL 61455-1390
(309) 298-2141
MR-Kreps@wiu.edu

Mable Kreps is the Transit Specialist for the Rural Transit Assistance Center. She has a Bachelor of Business degree in Management with a minor in Information Management (2001) and a Masters of Business Administration degree (2002) from Western Illinois University.Employment Experience
Mable has a diverse work history. Before joining the Institute, she was the office manager at a local photography studio located in Macomb. She also has experience working in recreation, retail settings and food services. Mable and her husband also have a side photography business that they’ve enjoyed doing over the past 15 yearsPrimary Responsibilities
Mable’s responsibilities include providing technical assistance, conducting research, conducting site visits, assisting in the coordination of conferences and workshops, maintaining all databases and financial records for all related grants, coordinating and scheduling Emergency Procedures and Passenger Assistance on-site driver trainings, coordinating and scheduling HFS safety driver trainings, supervising student workers, providing assistance for the statewide Roadeo, helping maintain the RTAC lending library, and serving as main point of contact for the office. She also manages the database for the IDOT/IPTA capital needs database, an important program which determines the ten-year equipment and facility needs for all downstate transit operators.

Carol Montague is the Transit Coordination Assistant for the Interagency Coordinating Committee on Transportation (ICCT) which is housed at the Rural Transit Assistance Center.Responsibilities
Montague’s current responsibilities include working with Illinois communities to create or enhance public transportation systems, providing technical assistance, conducting research and authoring reports, overseeing the ICCT Clearinghouse of information, creating and maintaining the Clearinghouse website, and coordinating ICCT efforts to benefit all transportation disadvantaged populations.Employment Experience
Montague was previously the Economic Development Director for Schuyler County before joining the Institute. She has many years of experience working in community development and grant writing. She has Bachelor of Science degrees in Finance and Management from Southern Illinois University Carbondale and a Bachelor of Science degree in Computer Science from Western Illinois University.